FAQs

Privacy Policy

Your privacy is extremely important to us. Your address is used for delivery of your free food kit only. Your personal information is not stored or kept for future use.

What steps is your team taking in ensuring COVID-19 is not spread further?

All our assembly staff will be wearing gloves and masks, and we are taking extra precautions in our packing facility, including sanitizing and disinfecting all surfaces regularly.

We drop off each food kit on your doorstep. There is no need to interact with anyone.

Is this safe?

It is! We have consulted medical professionals and have taken all necessary precautions to ensure the safety of those assembling and receiving the food kits.

Is it free?

Yes!

I am not a senior, but I need help. Can you help me?

Yes! This kit is for anyone who needs help. Simply add your address to our list and you will receive a kit. We want to keep as many people home as we can. If you don’t have the means to order groceries online, we are happy to assist.

What is in the kit?

Kits vary based on what is available to us but at a bare minimum, it includes non-perishable food items such as pasta, canned goods, granola bars and various fresh fruits and vegetables. If you have dietary restrictions, we cannot guarantee a substitute.

I want to donate money. What is it being used for?

Your generous donations, no matter how much, will be used to purchase food and resources for the food kits. As Operation Ramzieh is completely volunteer-driven, each dollar goes directly back into the community. As a restaurant group, we have used our buying power to negotiate with our suppliers to stretch the dollar.

Can I receive a tax receipt for my donation?

Yes! Our donations are being accepted by the Bruyere Foundation, and will issue you a tax receipt for your donation

What is your partnership with the Bruyère Foundation?

By partnering with Bruyère, we are now able to issue tax donation receipts. All of the funds from our Go Fund Me account will be redirected through Bruyère, and the funds required to make purchases for food and other necessities will be made available to us.

I can’t donate, but I want to help in other ways. How can I get involved?

Please help spread the word by sharing our initiative on your social platforms and your local government officials.

For all non-perishable food donations please contact [email protected]

For all press and media, please contact Ilon [email protected]